What I've been up to at Amazon
2022 - Present
I lead design for global hiring systems serving hundreds of thousands of users. My work focuses on untangling fragmented internal tools into a unified ecosystem, and designing how AI fits into high stakes, complex workflows.
Scheduling at scale, from manual to agentic
Designed scheduling that adapts across interview types, complexity, and levels of automation. Working with the science team on agentic scheduling, with early results reducing manual scheduling from 30 minutes to under 5.
Enterprise
Web
System design
Defining and delivering Amazon's recruiting platform vision
Shaped the multi-year design vision for Amazon's recruiting platform across multiple workflows and user types. Stepped in as PM when needed. Phase 1 brought recruiters full pipeline visibility for the first time, saving 12,000+ hours of weekly manual work.
Enterprise
Web
Platform Strategy
Shaping AI's role in high-stakes hiring decisions
Set product direction and led design for Amazon's AI-powered interviewer feedback tool. Defined how AI assists without overriding human judgment. At global release, 30,000+ users adopted within two months with 98% continued usage.
Enterprise
Web
AI
SIDE QUESTS
2025 - Present
A breathing app that stays out of the way
A simpler approach to breathing exercises. Built as a personal experiment in stripping away everything between stress and relief.
iOS
Wellness
A visual journal for emotions
A gentle space where AI and creative expression help feelings become visible, and over time, reveal what keeps returning.
iOS
AI
Wellness
WHAT I BRING
System Design
Untangling messy products into scalable, lasting frameworks.
Zero to One
Building playbooks and processes for new problem spaces.
High-Stakes Delivery
Shipping AI products in regulated, high-pressure environments.
Ideas and observations
From design diplomats to system architects
How AI transforms the designer’s role
· 2025
Taste is trained instinct
Product taste is knowing what shouldn’t exist
· 2025
Embrace real-life scenarios in design
Observations from real-life examples
· 2025
Built by Fangru Wu 2026
Craft matters